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UCCXD 3.0 Classroom Training
You are asking for hands-on experience and knowledge of tasks typically performed during Contact Center deployment? This is the course for you. The Deploying Cisco Unified Contact Center Express (UCCXD) 2.0 course provides the learner with knowledge and skills needed for deployment of Unified Contact Center Express and Unified IP IVR (Unified CCX and Unified IP IVR) as contact center solutions. Tasks explained in the course include planning, installation, configuration tasks, troubleshooting and creating Cisco scripts.
Associated certifications: Cisco IP Contact Center Express Specialist
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What do you get?
- A relevant and guided learning experience that combines lecture and practice. Enhanced content that exceeds standard authorized Cisco course content. Hands-on labs with real equipment and applications based on real-world scenarios.
- Excellent Certified Cisco Systems Instructors (CCSI), most of them also hold the highest title attainable in the industry – Cisco Certified Internetwork Expert (CCIE).