Today’s IT infrastructures are complex beasts, combining various components, services, applications, policies and processes, and keeping them all in tune (and customers, or your boss, happy) is the leading cause of loss of sleep. With more and more services supported by data centers, it's not getting any easier.
The only way to support your business, drive new initiatives, and continue to keep IT infrastructure management costs under control, is to automate everything you possibly can - operations, management, monitoring and maintenance. By automation, we mean much more than just a piece of software.
Effective automation includes a workflow assessment, optimization, standardization, and, at the very end, actual process and task automation. The process will allow your business to capitalize on the benefits of faster IT operations and service delivery, reduced compliance and security risks, and fewer errors.