Author: Mihail Guguvčevski
There are many virtual conferencing solutions out there and they typically don’t function well together. This is a hassle for the users and IT admins that need to support it.
Despite the demanding pandemic situation, Slovenia has managed the EU Council presidency according to plans. Work and remote cooperation were uninterrupted, secure, and simple to use. More than 8,000 meetings equaled saved time and money and a lowered environmental impact. The Cisco Webex solution was at the forefront, which was set up for the Ministry of Public Administration by NIL. Read the case study!
There is a correlation between waiting in emergency departments and complications in later hospital care, therefore MEU management decided to implement an electronic whiteboard (EW) to speed up and improve patient care.
MTN South Africa had a critical TelePresence video project that needed to be delivered at very short notice across six sites within South Africa, and consequently Cisco needed a strong partner to ensure that the customer’s high expectations were met – and on time.
By implementing the new contact center, MKZ reduced its costs of communication, shortened the response time of operators and improved its market success. Customers are now actively addressed, and the center provides useful information for preparing successful sales actions.