Knowledge

Start on time

Author: Marjan Bradeško

For perhaps the hundredth time, I logged in on time to some Internet-based synchronous event. I should have been synchronized with the presenter. But, unfortunately, the presenter was not synchronized with me.

NIL - A partner that always goes the extra mile

MTN South Africa had a critical TelePresence video project that needed to be delivered at very short notice across six sites within South Africa, and consequently Cisco needed a strong partner to ensure that the customer’s high expectations were met – and on time.

Increased sales and 40% lower telephone costs

By implementing the new contact center, MKZ reduced its costs of communication, shortened the response time of operators and improved its market success. Customers are now actively addressed, and the center provides useful information for preparing successful sales actions.