Meeting the requirements of the ISO 9001:2015 and ISO/IEC 27001:2013 standards shows our commitment to continuous service and customer satisfaction improvement, efficient quality control, and a trustworthy risk and information management system.
NIL strategically invests in the continuous development of new services and knowledge, improvement of business processes, and quality and risk management systems. To ensure that our efforts deliver the desired results, we periodically perform independent external audits and we are proud to announce that we again achieved the ISO/IEC 27001:2013 certificate and the ISO 9001:2015, the newest generation of ISO 9001 standards.
The achievement is of special importance for our security operations center (SOC), support service NIL Assist, and for the complete portfolio of our cloud and security solutions. As we support, monitor, operate, manage, and/or protect our client’s key services, it is very important that we ensure that our delivery satisfies the highest process, quality, and management standards.
“Doing business nowadays means bringing companies and their clients together, and success is more than ever the result of collaboration. Therefore, we heavily invest in building trust with our partners. These efforts are also reflected in our successful ISO 9001:2015 and ISO/IEC 27001:2013 audits that confirm our credibility on the market and high customer satisfaction,” commented Vasko Berden, general manager, NIL.
ISO 9001:2015 is an internationally recognized standard that sets out the criteria for a quality management system. It puts a strong emphasis on risk management, and by attaining the certification, we are demonstrating that our customers enjoy continuously improved services and solutions, which deliver real value to them that helps them achieve their business goals.
ISO/IEC 27001:2013 is an acclaimed standard for information security management systems (ISMS). Attaining this certification means proving that we have established standardized risk management processes and IT systems for handling sensitive enterprise data so that they remain secure. As a cybersecurity services and cloud provider for organizations worldwide, our solutions are strongly integrated into our clients’ business processes and that obligates us to maintain the highest level of credibility and trust. Through years of experience and with long-lasting partnerships with clients from the military sector, finance, and government, we have proven that we provide the highest levels of security and maintain the trust that our partners expect. The ISO/IEC 27001:2013 certification recognizes our efforts in assuring data security and demonstrates our position as a trusted partner on a global scale.