Meeting the ISO 9001:2015 and ISO/IEC 27001:2013 requirements shows our commitment to continuous service and customer satisfaction improvement, efficient quality control, and a trustworthy risk and information management system.
Digitalization demands from system integrators a deep understanding of our customers' business models and challenges. If we want to successfully assist them in building a solid defense against cyber security threats, we need to be actively engaged in their business processes and IT-security strategy. At the same time, businesses expect from us to help them drive a competitive advantage and optimize business with our IT solutions and services.
NIL strategically invests in the continuous development of new services and knowledge, improvement of business processes, and quality and risk management systems. To ensure that our efforts deliver the desired results, we periodically perform independent external audits and we are proud to announce that we again achieved the ISO/IEC 27001:2013 certificate and implemented the ISO 9001:2015, the newest generation of ISO 9001 standards. The latest confirms the successful implementation of some changes that we introduced into our business processes over the last year. Among those, we would especially emphasize the upgrade of project management and its inclusion into the quality management system, and a comprehensive update of risk management.
“Our customers and our success are becoming increasingly interdependent and intertwined and, therefore, we want to build even stronger ties and trust with our partners. These efforts are also reflected in successful ISO 9001:2015 and ISO/IEC 27001:2013 audits that confirm our credibility on the market and high customer satisfaction,” commented Vasko Berden, general manager, NIL.
ISO 9001:2015 is an internationally recognized standard that sets out the criteria for a quality management system. It replaces the ISO 9001:2008 standard and puts a strong emphasis on risk management. By attaining ISO 9001:2015 certification, we are demonstrating that our customers enjoy continuously improved services and solutions, which deliver real value to them that helps them achieve their business goals.
ISO/IEC 27001:2013 is an acclaimed standard for information security management systems (ISMS). Attaining this certification means proving that we have established standardized risk management processes and IT systems for handling sensitive enterprise data so that they remain secure. As an IT security services and cloud provider for organizations worldwide, our solutions are strongly integrated into our clients’ business processes and that obligates us to maintain the highest level of credibility and trust. Through years of experience and with long-lasting partnerships with clients from the military sector, finance, and government, we have proven that we provide the highest levels of security and maintain the trust that our partners expect. The ISO/IEC 27001:2013 certification recognizes our efforts in assuring data security and demonstrates our position as a trusted partner on a global scale.